TROUBLESHOOTING

Find the problem.
Take the next safe step.

Start with what your washer is doing. We explain likely causes, checks that are safe to make, and signs that call for a professional.

Washer won't drain

Water stays in the drum or the cycle stops before spinning.

Read the guide →

Washer is leaking

How to find the source before a small leak becomes damage.

Read the guide →
!

Washer won't start

Power, door-latch, control, and basic safety checks.

Read the guide →
UE

Shows an error code

Record the code exactly, then match it to the right brand guide.

Find code help →

NOT SURE WHERE TO BEGIN?

Tell us what your washer is doing.

Open diagnostic assistant →